Privacy Policy
The Privacy Policy governs the manner in which we at Shabakah collects, uses, maintains, and authorizes information collected by users of Shabakah software Services, and this Privacy Policy applies to the Services and all the products offered by us as Kayan Al Shabakah Technology Company.
Personal Identification Information
At Shabakah, we collect personal identification information of Users in different ways, including but not limited to: the times a user visits the Service, registering for Shabakah Service, filling out an application, filling out a survey form, and other activities, services, features, or resources that are available through our Service.
Users may also be asked to provide their full name, email address, phone number, and payment details, including credit card information.
Non-Personally Identifiable Information
Shabakah collects some information about users wherever they interact with the Service. This information is not related to the user’s personal identity but may include technical information about the user’s communication methods with the Service, such as the Internet service provider and other similar information.
How We Use the Information Collected
Shabakah collects and uses Users’ personal information for the following purposes:
Improving Customer Service:
Your information helps us respond more effectively to customer service requests and support needs.
Enhancing the Service:
We strive to improve our offerings based on the information and feedback we receive from you, better understanding the interests and needs of our Service users.
Sending Periodic Emails:
The email address provided by users for processing orders will only be used to send them information and updates related to their order. It may also be used to respond to inquiries or other requests.
If users opt into our mailing list, they will receive emails that may include updates, news about Shabakah, and other related information. Users can unsubscribe at any time by following the instructions at the bottom of each email or contacting us through the Service or website.
How We Protect Your Information
We follow the highest security standards and procedures to collect, store, and handle data, ensuring its protection against unauthorized access, alteration, disclosure, or destruction. Sensitive and private data exchanged between Shabakah and its users are transmitted over secured communication channels, encrypted, and safeguarded using industry-standard methods.
Sharing Personal Data
We at Shabakah do not sell, trade, or rent users’ personal identification data to third parties. However, we may share information with our trusted partners, affiliates, and advertisers solely for operational purposes. Occasionally, we may use third-party service providers to help operate our business, administer activities like surveys, or facilitate other functions. Your data will only be shared within the scope of these specific activities.
Third-Party Websites
Users may encounter advertisements or other content on our Service that contains links to third-party websites, including partners, suppliers, advertisers, or sponsors. Shabakah does not control the content or links that appear on these sites and is not responsible for their practices. These third-party sites and services operate under their own privacy and customer service policies. Interaction on these websites is subject to their respective terms and policies.
Changes to the Privacy Policy
Shabakah reserves the right to update this Privacy Policy at any time. Users are encouraged to review the Privacy Policy regularly to stay informed about how we are protecting the personal data we collect. Continued use of the Service following updates to this policy constitutes the user’s acceptance of those changes.
Agreeing to the Privacy Policy
By using this Service, you agree to our Privacy Policy and the terms and conditions governing the use of this Service. If you do not agree with this policy, you must discontinue using the Service. Your continued use of the Service following changes to this policy or terms and conditions will be considered acceptance of those updates.
Contact Us
If you have any questions about this Privacy Policy, the practices of this Service, or your dealings with the Service, you may contact us at: Legal@Shabakah.sa